Dear Annamaria,

Thank you for your visit and your feedback. We’re sorry to hear that you felt the treatment was not good value for money.

We would like to kindly point out that the service “Removal + Manicure without color” clearly states in the description that it does not include any color application. For a manicure with color, a different service must be selected during booking.

We make every effort to ensure that our service descriptions are clear and transparent, so clients know exactly what to expect. For this reason, we kindly ask that bookings are reviewed carefully to avoid any misunderstandings.

We truly appreciate honest reviews based on the actual service received, rather than confusion caused during the booking process. Of course, we’re always happy to answer any questions beforehand to ensure clarity.

Kind regards,
Team SBL