4.8
based on 775 reviews
Amy - about 6 hours ago

Maria was very friendly, utilized tools are sterilized and my feet feel very soft again. Would highly recommend.

Francesca - 1 day ago

I don’t recommend the experience. The nail artist seemed very rushed, was very rough with my nails although I mentioned it hurt. The result was not too bad at a first look, but with imperfections due to lack of attention/care. Some chipped in 5 days.

Andrea - 2 days ago

Was disappointed that the package and the worker did not offer sugaring so I could not get the service in full due to the pain. Despite this, the appointment was finished only 5 minutes earlier. Not all the wax was removed properly, found leftover wax on my skin even 2 days later. Also no privacy when dressing which is important for me.

Eniko - 4 days ago

Dear Eniko,

Thank you for your feedback — we truly value your opinion as it helps us improve our service.

We’re sorry to hear that your experience did not fully meet your expectations. For future visits, please note that we do offer sugaring as an alternative to waxing. If sugaring is your preferred method, you can simply select it when booking your appointment so we can make sure the right specialist and materials are available for you.

We also apologize if there was any discomfort or oversight during your treatment. Your comfort and privacy are very important to us, and we’ll make sure to review this internally to ensure a better experience next time.

We hope to welcome you again soon and provide a service that fully meets your needs.

Warm regards,
Elena
Smart Beauty Lab

Smart Beauty Lab

Great as always. Mariam is great.

Clementine - 4 days ago

manicure was painful and have some bleeds. other than that, very pleasant staff and clean. the coloring was done with huge care. may be it is my fingers not suitable for that manicure style ;)
eyebrows were done on a high level of professionalism.

Arina - 4 days ago

Manicure took 1.5 hours ,

and my nail beds are inflamed from the rough procedure. Would never go back.

Jessica - 4 days ago

Dear Jessica,

Thank you for your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.

We’d like to clarify that our gel polish manicure for short nails typically takes around 1 hour and 20 minutes, and in your case, the treatment was completed within that timeframe. Our technician also noted that you arrived with existing cuts and sensitivity on your hands.

After reviewing the photos taken immediately after the treatment, we did not observe any damage or inflammation to the skin at that time. However, we take all concerns seriously, and we would be happy to speak with you directly to better understand what went wrong and how we can improve.

Please feel free to contact us at your convenience.

Warm regards,
Smart Beauty Lab

Smart Beauty Lab

Fijne professionele behandeling. Bleef lang mooi

nina - 5 days ago

Elena is a true pro! My nails look amazing and my feet hydrated and soft! Definitely will be back soon! Thanks Elena! 😊

Kristina - 5 days ago

Daniela is amazing! I’m obsessed with my nails. And she’s lovely to chat to :)

Natasja - 6 days ago