4.8
based on 911 reviews
Eva - 3 months ago

Smart pedicure,45 min,70 euro.The treatment lasted 15 minutes instead.If you think that the treatment length should be in function of how damaged is the skin to treat then you should also offer different prices in function of it.Girl was young/polite

Giada - 3 months ago

Dear Giada,

Thank you for your feedback.

We’d like to clarify that the Smart Pedicure is a highly efficient technique, designed to deliver optimal results in less time—especially when there are no deep cracks or heavy calluses to treat. In your case, the technician was able to complete the treatment faster because your feet were already in good condition.

As we discussed during your visit, your review was based on the duration of the treatment, not on the quality of the service provided. Additionally, some technicians may work faster than others depending on their experience and working style. The indicated 45 minutes reflects an average treatment time, which can vary based on individual needs.

We genuinely appreciate your recognition of our technician’s politeness and professionalism.

Kind regards,
Smart Beauty Lab

Smart Beauty Lab

she's super friendly and provided top notch service

Geeti - 3 months ago

Always a repeat customer, always perfect!

Vessi - 3 months ago

My nail broke at work but she perfectly fixed it! Brand new :)

Natasja - 3 months ago

Th best ✨🎀

Basoz - 3 months ago

Sofia is erg aardig, professioneel en werkt zorgvuldig. Gellak netjes aangebracht en veel kleur keus.

Amy - 3 months ago

Maria was very friendly, utilized tools are sterilized and my feet feel very soft again. Would highly recommend.

Francesca - 3 months ago

I don’t recommend the experience. The nail artist seemed very rushed, was very rough with my nails although I mentioned it hurt. The result was not too bad at a first look, but with imperfections due to lack of attention/care. Some chipped in 5 days.

Andrea - 3 months ago

Was disappointed that the package and the worker did not offer sugaring so I could not get the service in full due to the pain. Despite this, the appointment was finished only 5 minutes earlier. Not all the wax was removed properly, found leftover wax on my skin even 2 days later. Also no privacy when dressing which is important for me.

Eniko - 3 months ago

Dear Eniko,

Thank you for your feedback — we truly value your opinion as it helps us improve our service.

We’re sorry to hear that your experience did not fully meet your expectations. For future visits, please note that we do offer sugaring as an alternative to waxing. If sugaring is your preferred method, you can simply select it when booking your appointment so we can make sure the right specialist and materials are available for you.

We also apologize if there was any discomfort or oversight during your treatment. Your comfort and privacy are very important to us, and we’ll make sure to review this internally to ensure a better experience next time.

We hope to welcome you again soon and provide a service that fully meets your needs.

Warm regards,
Elena
Smart Beauty Lab

Smart Beauty Lab